UCaaS
Mobility, simplicity, efficiency.
Unified Communications as a Service - the ever-evolving smarts of communication technology are reimagining the way the world does business.
The once separate domains of telephony and IT have morphed into a single, cloud-powered capability - seamlessly connecting people with the technological processes upon which we all now rely.
For small-to-medium-sized businesses in particular, it is what their future growth and success depends upon.
And for IT service providers, it presents an opportunity to not only support those vital digitisation journeys, but also to thrive off them themselves.
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Anywhere UCaaS Solution
Simplify everything with an all-in-one-place, work-from-anywhere platform that brings all communications together.
Whether working remotely, in the office, or a hybrid mix of both, our cloud-powered, go-anywhere UCaaS solution empowers users to connect with customers and each other in any way, at any time, and on any device.
That’s voice, email, messaging, and more – unified, frictionless, easy.
Oh, and it all integrates seamlessly with Microsoft Teams and Cisco Webex!
It’s about boosting your customers’ productivity and enhancing their customers’ communication experience.
And THAT makes everyone VERY happy.
Anywhere Mobile
Be in when you’re out.
Anywhere Mobile, powered by our brilliant technology partner Tango Networks, is a Fixed Mobile Convergence (FMC) solution that cleverly combines a business desk phone with a personal mobile device.
Separate calls, separate messaging, separate billing.
That’s less cost, more convenience, and an all-round better experience for everyone.
CCaaS
Stellar service = sticky customers.
Contact Centre as a Service brings all your business inbound channels into once place. That’s why every business now needs a modern contact centre solution.
Voice, email, web chat, SMS, WhatsApp, social media – busy agents must have every base covered.
Let us help you ensure that your customers’ businesses make every communication count.
Today’s consumers don’t want to be kept waiting.
Whether they want to resolve an issue or make a purchase, they crave a slick, joined-up and satisfying contact centre communication experience.
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Anywhere CaaS Solution
When your customers’ businesses get it right, their C-Sat scores soar and revenues rise.
The easy-to-deploy, easy-to-learn Evolve IP omnichannel contact centre solution has it all – powering personalised human and AI-assisted automated interactions, fast and frictionless outcomes, and inciteful post-communication reporting.
Powered by our trusted technology partners Talkdesk and Enghouse, our CCaaS solution integrates natively with Microsoft Teams and Cisco Webex – seamlessly connecting agents and managers securely to each other as well as to their critical business applications.
Anywhere Product Suite
Our collaboration and integration solutions, create the perfect eco-system for any partner to thrive.
Increase the value of a customer by adding additional tools that help them to improve their business. We work with you to help you understand how you can develop and deliver an effective UCaaS system by leveraging additional technologyies that semalessly interlink, to elevate customer expericne and improve business operations.
Increase Productivity
Your customers’ productivity, efficiency, and profitability are all enhanced thanks to faster, better and more user-friendly communication processes.
Easy Onboarding
Our solutions connect quickly with your customers’ existing systems, enabling them to sweat previous investments. Making their upgraded systems easier to use.
Our technologies integrate seamlessly with Microsoft Teams and Cisco Webex – ensuring that customers are able to fully-leverage modern technologies.
It all adds-up to a compelling proposition capable of positively transforming every aspect of your customer’s business – and that's an easy conversation to have .
